Bill Management Functionality in Oracle Cloud
Abstract:
Oracle Bill Management provides a self-service approach to reduce customers inquires. By using Oracle Bill Management, you can set up bill management to enable various receivables processes such as reviewing outstanding transactions and credit memos, monitoring disputes, and making online payments. This presentation will cover how to use Oracle Fusion Bill Management effectively.
Detailed Process:
Do you frequently do these tasks for your customers?
- Remind the customer to pay bills
- Print and mail their bills
- Identify their outstanding transactions
- Answer questions about their accounts
You can enable your customers to do all these tasks themselves using the Bill Management portal. Bill Management is dependent on Oracle Cloud Receivables and allows you to register customers as external users who can log in and access the application to perform the following functions:
- Review accounts
- Make online payments
- Print transactions
- Dispute transactions (if authorized)
Speaker: Matt Bradley and Sam Crawford
Topic Area: Oracle Cloud Accounts Receivables, Oracle Cloud Bill Management
Audience Level: Beginner – Intermediate
Takeaways:
- Introduction to Oracle Bill Management
- How to build this solution
- How to access the portal